Not resolved

My ISP is telstra so I got onto telstra 24/7 chat to fix my email. As my email is, they gave me 1800 958 231 as the yahoo help phone number.

I got a quick answer by Mark Robinson; can he take over my computer; ok. Macpatchers Pty Ltd box eventually comes up. He shows me error messages on my pc and says some jargon about network problems and that I need to buy a CISCO program for $199. Wow, sounds like a scam to me and what is he doing while controlling my computer?

I disconnect both computer and phone. Later fixed my email settings using yahoo on line help in Microsoft Outlook and all now working ok.

Product or Service Mentioned: Macpatchers Technical Support.

Reason of review: attempted scam.

Preferred solution: jail the person claiming to be Mark Robinson of Macpatchers Pty Ltd.

Company wrote 0 public responses to the review from Mar 08, 2017.
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